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resources & guides

Save up-to 20% on your home owners insurance with a monitored alarm system.

Refer friends or family members and receive 1 FREE month monitoring service.

what can we help you with today?

Looking for information on how to change your user codes?  Perhaps you need to update your Responsible Party Call Out List?  Now we've made it easier than ever!  With a click of your mouse gain immediate online access to Frequently Asked Questions, Alarm Panel User Guides and our most commonly used Forms. 

Go to "My Account" and enter your Monitoring Account Number and PIN to view current Emergency Contacts, recent Event History and Service Address information.

Didn't find what you were looking for?

Please contact our Customer Service Department Monday through Friday (9:00a.m. to 5:00p.m.) at (805) 650-3267, ext 300 or email customerservice@draganchuk.com.  Our courteous staff is waiting and available to assist you.  If you should call outside of our normal business hours, your call will be forwarded directly to our monitoring station, which is open 24 hours a day, 7 days a week for emergency service.